When your IT Staff said Nothing can be done…
When you Lost All Hope at seeing your Data…
When Your Files are Important to You…
When they say its Lost Forever…
When your IT Staff said Nothing can be done…
When you Lost All Hope at seeing your Data…
When Your Files are Important to You…
When they say its Lost Forever…
What Device Do You Need Saved?
Click On The Device To Start Your Case
Hard Drives
When a Hard Drive Clicks, Buzzes, or Refuses to Boot that is a serious issue that needs expert attention. We are specialists in data for both Laptop Hard Drive and Desktop PC Hard Drives. We also have decades of experience with Quickbooks Accounting Databases, Photo Saving, and Office Document Saving. It is always the best practice to stop powering on or using your hard drive when the issue first appears. Repeated use by you or an unqualified technician can yield catastrophic results. If you would like to find out more about our Hard Drive Saving please click the link below
External Hard Drives
When an External Hard Drive Clicks, Buzzes, or Refuses to Power On it needs expert attention. We are specialists in data for Most Models of External Hard Drive. Passports are our most common patients. We also work on External Hard Drives of all sizes and types in including One Touch. Other brands for file saving include Canvio, Bright Orange Drives. If you would like to find out more about our External Hard Drive File Savingplease click the button below for more
Solid Statre Drive
When a SSD (Solid State Drive) Beeps, Freezes or Refuses to Boot Up that is a serious event that needs an experts skills. We are specialists in data for NVMe SSD, M.2 SSD, and Sata SSD Drives. We are versed in NAND Reconstruction and have years of experience with PCB Engineering. In laymen’s terms we can rebuild your SSD down to the memory chips (NANDS) and even perform Chip-Off Data Extraction if it is possible in your case. If you would like to find out more about our SSD File Saving please click the button below for a more detailed explanation regarding SSD Drives
Flash Drives
When a Flash Drive doesnt recognise, beeps, or is physically damaged that is a critical issue that needs expert attention. We are specialists in data for both Flash Drives, Thumb Drives, or USB Drives. It is best to stop powering trying to connect or power on when the issue first appears. Repeated failed attempts by you or an unqualified technician can result in complete data loss. The most common issue with a flash drive is a broken usb connector. We can save your documents, pictures or music library. If you would like to find out more about our Flash Drive File Saving please click the link below
Memory Cards
When you cant read you Memory Card in your device anymore something is seriously wrong. In some cases repeated attempts in accessing this data can make matters much worse. Never power on a failing memory card in order to preserve the data. There are two main sizes of Memory Cards; SD Cards and Micro SD Cards. We are specialists in both types of memory structures: Monolith Data & Flash Data. We also work on Compact Flash or CF Cards. If your Phone or Camera has external memory that has failed we can help save your data. If you would like to find out more about our Memory Card File Saving please visit the link
NVMe Solid State Drives
The Newest type of Solid State Drive (SSD) is a type of drive known as an NVMe SSD. These Solid State Drives are up to 1000x faster then an old fashioned platter hard drives. Which is Amazing! Unfortunately they are also very delicate and are susceptible to power surges and water damage even more then other hard drives. We are experts when it comes to NVMe Drives and have been installing them in our machines since 2012. File Saving for NVMe Drives are very complex and requires a microscope and other special equipment. If you would like to find out more about our NVMe SSD File Saving please click the button
PC's and Laptops
A computer crashes on everyone at least one time in their life. We have been saving data off of Personal Computers for over 30 years. Common failures are Blue Screens otherwise known as BSOD (Blue Screen of Death). It usually follows with an error code (ie: 0x000007e ) with no fix in sight. On newer PC Machines you will run into boot loops and We Have Run into Problem screens that always lead to more false hope that lead to more frustrations. We have been fixing PC OS since 3.1 and most recently 11. If you would like to find out more about our File Saving please click below
Operating Systems
If you own a Notebooks, Laptops, or Desktops, Pro PC’s we have specialized software and tools made to be able to recover your data. Whether it be an issue with the software crashing or the dreaded Folder with a Question Mark are are able to save your data with very high probability. We have experience with Fusion Drives which are hybrid drives that are one part hard drive one part SSD. Newer Laptops use NVMe SSDs and M.2 SSD Drives some of which are integrated into the logic board itself make data saving difficult. If you would like to find out more about our OS File Saving please click the link below no matter what OS computer.
Malware
Getting a virus on your computer is one of the most destructive events that can happen to your data. Some Malware run very destructive routines and line of code that can corrupt, change and even delete your data off of your hard drive. The most destructive type of malware is a file package called Ransomware. It usually is downloaded through infected emails and besides rendering your computer useless it can encrypt your data make it not accessible. We are Experts in Decryption and Hacking Techniques that will allow us a chance to restore your files to normal. To find out more about our Malware File Saving please click the button
Testimonals & Reviews
Family Photos
It is an all too common occurrence in our line of work. People keep there family photos on one external hard drive thinking that it will last forever and then inevitably it stops recognizing in the computer or the USB Device is not recognized. Even worse your hard drive starts clicking or buzzing. If you are going through this exact scenario STOP PLUGING YOUR DEVICE IN as it can cause further data loss. Picture files have various extensions with the most common being types being JPG, JPEG, PNG, GIF, EPS, AI, PDF, PSD, EPS, RAW, NRW. If you need help with image saving you have come to the right place! If you would like to find out more about our Family Photo File Saving please click below
Family Videos
It is always an emotional event when you lose that video of a precious moment in your life. Whether it be the Birth of Your Child, Your Wedding Day, Graduation Videos, or Holiday Movies. Most of these files are on a memory card, computer, or external hard drive. Video files have various extensions with the most common being types being MP4, MOV, WMV, AVI, AVCHD, FLV, F4V, MKV, MPEG, MPEG-2. If you need help recovering your important video files we are the equipment and knowledge to get those memories back! We also can talk about how to properly backup these files in the future. If you would like to find out more about our Family Video File Saving click below
Music Files
Here at DRM we have over 25 years of experience in music production. We understand how awful it is to lose a complete OR unfinished mix, a backing track, or a discontinued effect plugin. We have worked with the most popular production software. Music files and Production Files have various extensions with the most common being types being MP3 , AAC , Ogg Vorbis , FLAC , ALAC, WAV, AIFF, DSD, PCM, AAX, AAF, AAXPLUGIN, PTS . If you would like to find out more about our Music File Saving please click the button
Water Damage
Whether it be a spilled drink or your basement flooded , water getting on your hard drive can cause your device to stop working. Platter Hard Drives have many components that can be affected by any type of liquid damage. It can damage the PCB and can cause the drives motor to short out and it can stop spinning . The best chance we have at data is for the device to not be powered on after a water event. We have Specialized Tools that allow us to dry and clean your drive and in most cases we will need new parts in order to extract data. With SSD Drives water can cause electrical failures and NAND Chip Malfunctions that require highly skilled workers with specific equipment designed to read your memory chips. We can help save data off of Hard Drives , External Hard Drives , Flash Drives , Memory Cards , and SSD Drives . If you would like to find out more about our Water Damage please click the button below
Fire Damage
The worst event any electronics can endure is a fire and the heat it exposes the device too. Data in these circumstances is very tedious and usually involves having to completely reverse engineer the device. With the old style Platter Hard Drives we actually have the best chance of file saving since the platter are usually sealed in a case. We have created special techniques and equipment that give us a good chance at saving data if any is still intact. Still even with these advantages fire damage usually has our lowest save rate due to the severity of damage. With SSD Drives we have an much better chance at file saving with indirect exposure to the fire. If melting damage occurs to the NAND Chips most likely the data will be lost but if they are intact we definitely have a better chance at saving your files! If you would like to find out more about our Fire Damage please click the below
Data Recovery Miracles ™
749 S. 8th St Suite #111
West Dundee, IL 60118
BY APPOINTMENT ONLY

