The Data Angel

External Hard Drive Data Recovery

External Hard Drive Data Recovery

External Hard Drive Data Recovery

All External Hard Drives Fail after repeated use let alone failing power surge or drop is introduced to your External Device. Here at Data Recovery Miracles we are experts in data recovery for both External Hard Drives (platter drives) and Solid State External Hard Drives (SSD and M.2 External Hard Drives) We can overcome most issues your external hard drive is having and be able to retrieve at least some of your data if not all of it. Common Issues are listed in the below sections but can be broken up into three main causes:  Logical Issues where your hard drive is working but your computer can not locate the files. Electrical Issues where your hard drives circuitry is damaged on the casing or PCB. Mechanical Issues inside the drives case which does not allow it to be accessed like buzzing and clicking (usually happens when dropped)

Miracles Customer Rep

External Hard Drive Data Recovery Process

The External Hard Drive Recovery Process is for the most part very straight forward with some exceptions with more complex cases.  First Step always is to fill out our external hard drive evaluation form and start communication with us regarding your recovery.  We will get back to you as soon as we can to confirm and/or clarify information that you have sent us.  Next we will come up with an pre-evaluation quote range that will give you a better idea on what the service will cost before you send us an external hard drive.  If you agree to give us a try, you send us the external hard drive and we will confirm we receive it when it is in our hands. Depending on the service level you pick we will get started with the assessment of the state of your external hard drive and come up with a gameplan on how to go about recovery. After the assessment is complete with your external hard drive we will give you a estimate for a recovery service.

Secure Data Recovery Results

External Hard Drive Recovery Results

Technicians at Data Recovery Miracles will exhaust all options when recovering your precious files from your external hard drive.  When we have done everything we will send you a website link that will securely allow you to access your folder / file list to see if we got what you need.  At that point you can decide to ether go ahead with the recovery or to not go forward at all. If you do allow us to perform a miracle we will transfer your data to a medium of your choice that you can purchase or you can send us one when you send in the external hard drive.  We will save your files, pack your external recovery hard drive and ship it back to you.  The shipping price will be included in the final estimate. We will hold your files on our server for a few days after you receive your recovered data and then securely delete everything for your privacy and safety. We will of course check on everything first before hitting the delete button.

External Drive Data Recovery

External Hard Drive Problems

Windows is Giving You Errors

This can be the effect of a series of causes.  In most cases Data is completely retrievable especially if Windows gives you an error screen. We recommend that you stop using your computer so that the issue does not get worse.

Mac Doesn't Show You External Hard Drive

This also can have a variety of causes when it comes to an external hard drive. Good news is that most of which the data is recoverable especially if it has suffered no truma like a drop. Our free evaluation should be able to determine the complexity of the data recovery.

You got a virus now your files are gone

This is definitely a case by case situation when it comes to severity.  Some viruses just hide your files while other encrypt them and try to sell them back to you. Others just corrupt your external hard drive in which has they can be easily retrieved. We are computer security experts, we can assist with whatever the situation requires.

You Deleted Your Files

In this situation recovery is always more possible the sooner we get the hard drive after the deletion. The more you use the drive the less chance we have to recover data that has been overwritten multiple times.

External Hard Disk Not Found

This usually means that the operating system AND motherboard (logic board) can not recognize the external hard drive.  A serious failure most certainly occurred and using the drive any further could result in data loss.

The External Hard Drive is Clicking

Your External Hard Drive has had some type of failure ether mechanical, electrical and in some cases both issues. Running your drive any further can cause total data loss.  In most cases we will need open up your external hard drive in the ISO certified clean room environment. Begin an evaluation to get started

External Hard Drive Got Wet Now Doesn't Power On

When it comes to any type of liquid damage the first thing to do is to power off your external hard drive. Continued power can cause further electrical surges and capacitor damage.  Even if you have gone through this Data Recovery Miracles have developed several restoration methods that will allow us to rescue your data

External Hard Drive was damaged in a Fire or Explosion

Fire and heat are always an external hard drives and your data’s number one enemy. The can damage every component directly and indirectly.  There are special methods we employ to keep your external hard drive intact has we carefully access the damage and come up with a solution to attempt a recovery

External Hard Drive was Dropped or Smashed

Whether your external hard drive was dropped on accident or deliberately damaged by a physical attack it doesnt necessarily mean that the hard drive can not be repaired enough to extract the data. We have had good luck with some drives that even have pieces missing. Bottomline we always try to save the data in any state of damage

External Hard Drive Brands

External Hard Drive Brands

Western Digital (WD)

WD Elements Desktop | WD Elements Portable
WD My Book | WD My Book Duo | WD Easystore

WD Passport | WD Passport SE | WD Passport Portable
WD Black Game Drive |
 WD My Cloud
WD My Cloud Mirror

Seagate

Seagate One Touch | Seagate One Touch Portable
Seagate Expansion | Seagate Expansion Desktop

Seagate Backup Hub | Seagate Backup Hub Plus
Seagate Firecuda | Seagate Game Drive
Seagate Archive HDD |
Seagate Portable

Seagate Ultra Touch | Seagate HDD Photo Drive
Seagate External

HGST

HGST Touro | HGST Touro Mobile

HGST Touro Desk | HGST Touro Desk Pro

Toshiba

Toshiba Canvio | Toshiba Canvio Basics
Toshiba Canvio Advance
Toshiba Canvio Advance Plus

Toshiba Canvio Slim | Toshiba Canvio Ready
Toshiba Canvio Gaming

Samsung

Samsung Portable SSD
Samsung T7 Shield Portable
Samsung T7 Touch Portable

Samsung T5 Portable SSD
Samsung X5 Portable

Samsung T3 External SSD
Samsung S2 Portable

Samsung G3 Station
Samsung D3 Station

G-Drive

G-Drive Mobile | G-Drive Desktop
G-Drive Armor

G-Drive ThunderBolt

Lacie

Lacie Rugged Mini | Lacie Rugged USB-C
Lacie Professional |
Lacie Portable
Lacie Orange Drive | Lacie Mobile SSD Secure

Lacie D2 Professional | Lacie Rikki Go
Lacie External HDD

SanDisk

SanDisk Solid State Extreme
SanDisk Extreme Portable
SanDisk Portable External
SanDisk Professional

Testimonials & Reviews

Nick did a great job recovering my data after my hard drive crashed. He’s sympathetic to small business owners such as myself, offering to pick up and drop off my computer because I couldn’t get away from work. He does a marvelous job of explaining exactly what needs to be done and the costs associated with the work! I’m grateful I found Nick and will use him for all of my business computer-related work.

Amanda Vogt

So happy we found Zepps Home Computer Repair! Nick was able to retrieve tons of our family photos from an old external hard drive for us. He also cleaned up our home computer to get it working much faster. He was professional and prompt in all our dealings with him. A real pleasure to work with!

Barbara Lewallen

Nick has been a lifesaver time and time again. Backed into a corner after spending days scanning images and my hard drive crashed, Nick came through with a new hard drive and recovered data and I was back in business. From his immense knowledge to his innovative solutions, he has been an invaluable service.

Patricia Frey

After my husband passed away unexpectedly, taking the administrator’s password for our Mac desktop with him, I searched for months without success to find someone who could recover and reset the password, recover files I had lost, clean out malware, upgrade and add programs, and save our failing hard drive. I finally chanced upon Nick in a Google search, and he proved to be a miracle worker who was able to accomplish all these things. He worked tirelessly on looking for and finding files I thought I had lost forever. Best of all, he took his job to heart. He kept in constant communication with me, explained what he was doing each step of the way, and made me feel that bringing my Mac back to life was as important to him as it was to me. And on top of it, he is an honest, fair, and kind person. I cannot thank him enough, or recommend him more highly.

Josette Skelnik

Losing my hard drive was bad but Zepp’s Home Computer Repair made the experience a whole lot better. Nick was so nice and very knowledgeable. I knew my laptop was going to be great. I would recommend him to anyone in need of excellent computer repairs, AND his prices are very fair. Thanks Nick!!!

Nancy Fortunato

I had an issue with my gaming computer whereby I experienced freezing and other problems. Zepp’s Home Computer Repair did an excellent job diagnosing the problem as a defective PCIe SSD. Nick is very professional and knowledgeable on computers. He is responsive and friendly. And the quality of his work is top notch. I would recommend him to anyone with a computer problem.

Mike M

Nick was great. My laptop with kids pictures, video, files, & iPhone data- were on my laptop which crashed. He came to my house picked it up gave me a ton of advice. The very next day he brought back my laptop to my house and the lost data was recovered and placed on a back up storage device. It was great service, hassle free, headache free, and very well priced.

Mo Kizilbas

I drove to meet Nick and gave him the computers, etc.  That night he told me what he had found, basically he was able to fix everything, recover my lost data, which included many pictures I was afraid I had lost.

Chris Noonan

I can’t tell you enough how much I love and appreciate Nick. I am a Law Office Administrator . He makes everything a million times better. He is my number one when I need help with anything related to our computer system. He explains everything in terms I can understand and works diligently to resolve all my issues. I highly recommend his business, he is very professional. Without his help, this firm would have run into some big problems today, he was booked all day and still went above and beyond to come in an help us. Thanks NICK!!

Amanda Sassano

I work for a lawfirm, and I know for a fact that time is money in this industry! When our computers are down we are not in good shape. Nick is the best and always comes to the rescue. No matter how busy he may be, he always makes a point to get to his clients as soon as possible. He is very professional. I always recommend his company to all my friends and family!

Jessica Gonzalez

Nick has done an excellent job keeping my business computers and servers up and functional. Without them we would not be able to easily assist our thousands of clients who rely on us 24/7 for their emergencies. Nick can definitely handle your business and personal computer needs. He is super sharp, personable, and no confusing computer jargon. You can tell he cares and is not looking to take advantage of your computer knowledge short comings. Best of all always quick to respond and at a very fair rate.

John Corcoran

Nick has done a fantastic job for me over the last 7 years. I trust him completely and he always has my computer up and running quickly and securely. He is a great person and is such a pleasure to work with. I absolutely recommend him with no reservations. You won’t be sorry.

Brad Shewmon

Nick is the best! Whenever I’m having a tech issue, he’s the only guy I trust to get me back up and running. You won’t be disappointed with the great service & results you’ll get.

Bill Bedsole

What initially sold me on Nick was that he gave me input and information about my computer problem without hesitation and before charging me for his services. Not many out there would dare to do that! But that’s not the only thing that set him apart from others I considered. He is very honest, personable, helpful, easy to understand, and responsive to your needs. He has reasonable rates and is very knowledgeable in ‘anything’ computers! I would not hesitate to recommend him or call on him again for any future computer issues I may have.

Jill Melvin

I did my research when I needed a personal computer repair after my Toshiba laptop basically crashed. Zepps Home Computer Repair was incredibly informative, flexible, friendly, and affordable. There’s a reason why certain businesses have lifelong customers and dedicated service; this is one of those gems. An absolute pleasure to do business with, couldn’t be happier. An honest A+

Jeff P

I had a very difficult and unusual problem and Nick was terrific. He did lots of little fixes and fixed the big problem after we had had many people working on it who gave up. He’s our guy!

Julie Koerner

Nick has saved me hundreds of $$ over the years. Trustworthy and so nice to work with.

Joan Hegberg

Willing to do what ever is needed to correct the problem always helpful and understanding of our needs

Rachel Marshall

DB+
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